Effective Date: October 21, 2026
Welcome to Ai Chat & Video-Roleplay ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").
1. Information We Collect
1.1 Personal Information You Provide
- Account Information: Username, email address, profile picture, age/date of birth, and password.
- Chat Data: Text messages, prompts, and conversations you send to AI characters.
- Video/Roleplay Content: Video recordings, images, and media you create or upload during video roleplay sessions.
- Payment Information: Billing details for in-app purchases (processed securely through Google Play billing).
- User Preferences: Character preferences, roleplay settings, and customization choices.
- Communication Data: Messages sent to our support team or feedback provided.
1.2 Information Automatically Collected
- Device Information: Device model, OS version, unique device identifiers (e.g., advertising ID), and hardware settings.
- Log Data: IP address, browser type, access times, pages viewed, and referring URL.
- Usage Data: Features used, session duration, interaction patterns, and app performance metrics.
- Location Data: Approximate location based on IP address (no precise GPS collection unless explicitly permitted).
1.3 Information from Third Parties
We may receive information from third-party services if you link your account (e.g., Google Sign-In), including name, email, and profile photo.
2. How We Use Your Information
| Purpose | Legal Basis |
|---|---|
| Provide core AI chat and video roleplay features | Contract performance / Consent |
| Process AI conversations and generate responses | Contract performance |
| Personalize experience and recommend content | Consent / Legitimate interest |
| Process transactions and manage subscriptions | Contract performance |
| Improve app performance and develop new features | Legitimate interest |
| Communicate updates, support, and promotions | Consent / Legitimate interest |
| Ensure safety, security, and prevent fraud | Legitimate interest / Legal obligation |
| Comply with legal obligations | Legal obligation |
3. AI Data Processing
Important Notice About AI Interactions:
- Chat messages and video sessions are processed by AI models to generate responses.
- Conversations may be temporarily stored to maintain session context.
- Anonymized, aggregated data may be used to improve AI quality.
- Private conversations are not shared with other users.
- Private conversations are not used for targeted advertising.
4. App Permissions
- Camera: Required for video roleplay; text chat remains available without it.
- Microphone: Required for voice interactions during video sessions.
- Storage/Photos: To save or access roleplay media files.
- Internet Access: Required for AI server communication.
- Notifications: For updates and promotions (opt-out available anytime).
Permissions can be managed or revoked via device settings at any time.
5. How We Share Your Information
We do not sell personal information. Data may be shared only in these circumstances:
- Service Providers: Cloud hosting, AI inference, analytics, and payment processors bound by confidentiality agreements.
- Business Transfers: Merger, acquisition, or asset sale.
- Legal Requirements: Law, regulation, legal process, or government request.
- Safety & Enforcement: Protect rights, user safety, or enforce Terms of Service.
- With Your Consent: When explicitly authorized by you.
6. Third-Party Services
- Google Play Services & Firebase (analytics, crash reporting)
- Google AdMob (advertisements in free version)
- AI Service Providers (model inference and content generation)
- Google Play Billing (in-app purchases)
Each service has its own privacy policy. We are not responsible for external privacy practices.
7. Data Retention
- Account Data: Retained during account lifetime; deleted within 30 days of deletion.
- Chat & Roleplay Data: Retained up to 90 days after last active session.
- Payment Records: Retained up to 7 years per financial regulations.
- Analytics Data: Aggregated and anonymized; retained indefinitely.
8. Data Security
We implement TLS/SSL encryption, secure authentication, regular security assessments, limited employee access, and secure cloud infrastructure. No internet transmission is 100% secure.
9. Children's Privacy
Our App is NOT intended for children under 13 (under 16 in EEA). We do not knowingly collect children's data and will delete it immediately upon discovery. Contact us if you believe a child has provided data.
10. Your Rights & Choices
- Access / Correction / Deletion / Portability of personal data
- Withdraw Consent at any time where processing is consent-based
- Opt-Out of marketing communications
- Restrict Processing / Object under applicable law
To exercise rights, contact us below. We respond within 30 days.
10.1 Account Deletion
Delete your account via App settings. All personal data is permanently deleted within 30 days. Anonymous aggregated data may be retained.
11. Advertising & Analytics
Free version may show ads via Google AdMob using device identifiers. You can opt out of personalized ads in device settings or remove ads via premium subscription. Firebase Analytics data is aggregated and non-identifying.
12. International Data Transfers
Data may be transferred internationally with appropriate safeguards such as Standard Contractual Clauses (SCCs).
13. Changes to This Privacy Policy
Material changes will be notified via in-app posting, push notification, or email. Continued use after changes constitutes acceptance.
14. Contact Us
Support Email: [email protected]
Privacy Inquiries: [email protected]
Website: https://aichatvr.chat
For EU/EEA Users: You may lodge a complaint with your local Data Protection Authority.
For California Residents (CCPA): We do not sell personal information. Contact us to exercise your rights.